Cellular Sales

When setting up my account made errors and practice is errors cannot be fixed for life service with verizon

Your office at 1057 Edgefield Rd north Augusta Sc

NGNA-NORTH AUGUSTA SC

Irate consumer ready to contact Verizon Corporate Office about this location representing Verizon

When my phone went blank she retrieved all my information that was loss And we we're in the store and the worker that was there from another town had no idea how to get it back Aimee did it with in 20 minutes

Didn't know this is not Verizon! Was told that our monthly bill would be reduced and that we would not have to pay for our new phones and that the protection plan would go down from $17 to $10 a month.

Needed to wait for 2 billing cycles.

We keep calling and now it's 4 billing cycles and we are still paying the $22 device fee plus now $19 for the protection plan for each phone. Going to call the Verizon Fraud number to report this company!

Not receiving my deduction for my phone I traded in and my watch that was purchased together and I would

Worst phone related company I have ever encountered. I was in Technical Support for over 40 years and had plenty of experience dealing with vendors.

Based on my extended experience, this is the worst phone vendor ever.

I was ripped off for over $200. I tried going through their Customer(Not) Service for resolution to no avail.

Stop by a Cellular sales booth (thought it was a Verizon booth by their display but turns out they are a general sales company, Verizon should drop them). Was interested in getting a new phone, was told I could get two new phones, upgrade to unlimited talk and text and I would pay the price of the phones and my monthly payment would remain the same.

No paper work till they had already transferred phone data.

Paper work did not match verbal agreement. Rep said don't worry Berizon

We were told they could reduce our bill for 7 lines from about 450/month to 372/mo. As it turns out the bill went up to 540/mo

Rating ZERO stars

Do not do business here. They lied about what I owed on a trial for hotspot after I turned it back in at the appointed time.

When I got a late bill months later, corporate Verizon told me it was the store's job to take care of it.

I called numerous times and each time they said they would take care of it and would call me back. Now they are completely ignoring me and not calling me back.

Stay away from Cellular Sales owned Verizon store because they work different then corporate stores. They will rip you off and you can not do anything about it because they have their own rules which are different from real stores.

This company is *** They pretend to be Verizon Wireless, but they are not. They just have people there working for commission only that why they jump at u as soon as u walk in.

Sold our old grandma new phone and new ipad even thou her old phone *** working just fine. She ended up buying a bunch of accessories and they even convinced old lady to get insurance.

She spent so much money literally all she needed was just some help with her old phone. Bunch of fake scammers work there.

If you guys see name cellular sales, run away from the place like from plague. Shame on you people working for cellular sales...I wish someone would do the same to your grandma.

I have attempted to contact HR and was unsuccessful as the phone continued to run all day. I left a voicemail as well. I attempted to contact the Cellular Sales Facebook page with no success. I sent them three messages requesting direction as to who to file a complaint with and how. They read my messages and completely ignored me which doesn't make Cellular Sales look good. There should have been a supervisor or a manager who should have been able to give me some kind of information.

The complaint is regarding an ex fiancé, Dustin Cleary who was officially hired on October 01, 2019. About 2 weeks ago, my son who is 6 years old told me that Dustin Cleary told my 6 year son to *** in a cup to help him pass a "very important test". My 6 year old son told me that Dustin got upset because my son accidently peed on the floor the first time, the second time, my son didn't *** enough and the third time he got hungry so Dustin bought McDonalds to *** for him. I was at work when this happened.

One day, Dustin Cleary brought marijuana home and I asked him where he got it from. His response was everyone at work smokes and sells including the managers, supervisors and corporate. He explained that once you pass the drug test and get hired, you dont get drug tested again. If there was a drug test coming, the supervisors would let all the employees ahead of time so the employees have enough time to get clean since they smoke themselves.

One day, I went to Dustins work early to give him something and I saw all the employees huddled together outside of the building smoking out of a THC vape pen. Dustin explained that with the THC pen, it doesnt make your clothes smell.

What I am asking is this matter be investigated and taken seriously. I dont agree with professionals selling marijuana to other employees. Especially to an employee that cant even pass a drug test for the job that he has now because of my 6 year old son that he manipulated. Until, this matter is resolved, I will continue to draw attention the employees that Cellular Sales has hired. You have been informed of this issue and I would like to see something done about this issue.